The controller of personal data relating to customers and people contacting pantofle.com is Jan Ligas, a sole trader operating as Ligas Jan P.P.H.U. JANEX<\/strong>, Polish tax number (NIP) 7352208200, os. Stach\u00f3wka 226E, 34-451 Tylmanowa, Poland. Data enquiries: sklep@pantofle.com<\/a>, telephone +48 883 244 059<\/a>.<\/p>\n\n\n\n JANEX has not appointed a data protection officer. Please send personal-data enquiries and requests to the controller\u2019s contact address above.<\/p>\n\n\n\n Data you provide includes contact and address details, ordered products and variants, the selected collection point and, for a company invoice, business details and tax number. An account includes login details and linked order history. Returns, complaints and correspondence include information supplied for the particular matter.<\/p>\n\n\n\n Technical systems also process information needed for sessions, security and diagnostics, such as IP address, browser information and system events. The scope depends on the feature used. Please do not send information unnecessary for your request.<\/p>\n\n\n\n Contact and complaint forms send a message to the store\u2019s mailbox; complaint photos are optional. Temporary files are prepared outside the public media library, re-encoded to remove metadata and cleaned up after sending or an error. Photos may remain in correspondence needed to handle a complaint.<\/p>\n\n\n\n Purchases, delivery, payments and accounts:<\/strong> performance of a contract or steps requested before entering into a contract. Required form fields are needed for the chosen service; not supplying them may prevent an order, delivery or registration. An account is optional.<\/p>\n\n\n\n Sales records and legal duties:<\/strong> compliance with tax, accounting and consumer-rights obligations.<\/p>\n\n\n\n Enquiries not directly related to a contract, security and legal claims:<\/strong> legitimate interests in responding, securing the store and protecting legal rights. Where consent is required, it is a separate basis and not a purchase condition.<\/p>\n\n\n\n Newsletter:<\/strong> if you subscribe and confirm your email address, we will send you updates about JANEX products based on your consent. Subscription is optional and is not required to shop. You can unsubscribe using the link in each message.<\/p>\n\n\n\n Analytics:<\/strong> with your consent, we use Google Analytics to analyse visits and purchases and improve the store. We do not use advertising pixels.<\/p>\n\n\n\n Where necessary, data may be received by hosting, email and technical providers, payment operators, carriers or collection-point operators, shipment services, accounting and legal advisers, and authorities entitled by law. Not every recipient receives data for every order.<\/p>\n\n\n\n Confirmed services include VERAKOM\/JDM\/verahost.pl hosting and email support, Stripe<\/a> payments, shipment booking and pickup-point selection through Polkurier (MAGNAT NET PL sp. z o.o.)<\/a>, and the invoicing software used by JANEX, Fakturownia (Fakturownia sp. z o.o.)<\/a>. Delivery data is received by the carrier for the chosen service, such as InPost, DPD or ORLEN Paczka, and other carriers handling certain international deliveries. Persons and organisations authorised to handle accounting may access the necessary records. This does not mean Fakturownia is already automatically connected to the new store.<\/p>\n\n\n\n Our newsletter is delivered through MailerLite<\/a>, which processes your email address and subscription and consent details.<\/p>\n\n\n\n We use Google Analytics<\/a> for statistics. Once you consent to analytics, Google receives information about your use of the store, such as pages visited and shopping events.<\/p>\n\n\n\n The withdrawal-notice form and return-shipping service are available through the external Wygodne Zwroty<\/a> service operated by Allekurier sp. z o.o. You provide information directly in that service; JANEX receives the information needed to handle the return notice. When you book transport, the operator also processes data under its own privacy policy<\/a>. Orders from the new store are not automatically exported to that operator.<\/p>\n\n\n\n Contact and complaint forms use Cloudflare Turnstile<\/a> to prevent automated abuse. The service processes technical device and connection data needed to assess the request. Pickup-point maps use Polkurier resources and OpenStreetMap<\/a> tiles; fetching those resources connects your device to provider servers.<\/p>\n\n\n\n Some product images are delivered by Base. When these images are displayed, the provider receives technical connection data, such as your IP address.<\/p>\n\n\n\n External services may involve processing outside the European Economic Area (EEA), including in the United States. This particularly concerns the global infrastructure of Stripe and Cloudflare. Providers describe safeguards in their Stripe<\/a> and Cloudflare<\/a> documents. We do not claim that all data remains exclusively in Poland or the EEA. You may contact the controller for information about safeguards applicable to your data and how to obtain a copy.<\/p>\n\n\n\n Retention depends on the category and purpose: contract fulfilment, statutory records or the applicable claims period. Closing an account does not erase documents that must still be retained by law.<\/p>\n\n\n\n Agreed target periods: unpaid and failed orders with no financial settlements \u2014 30 days after the unpaid order is closed or the last failed payment attempt; ordinary enquiries without a purchase \u2014 12 months after the matter is closed; inactive accounts \u2014 2 years after the last sign-in or order. Sales, accounting, complaint and ongoing-dispute records have separate periods and are not shortened solely because an account is closed. Automatic account and order deletion has not been enabled.<\/p>\n\n\n\n FluentSMTP technical sending logs have a configured retention period of 14 days. This is separate from messages kept in the store\u2019s mailbox. Form anti-abuse counters operate for one hour, and the identifier preventing repeated submission of the same request for one day.<\/p>\n\n\n\n Subject to GDPR conditions, you may request access, correction, erasure or restriction and, where the relevant conditions apply, portability. You may object to processing based on legitimate interests on grounds relating to your situation; no such grounds are needed to object to direct marketing.<\/p>\n\n\n\n Consent can be withdrawn at any time without affecting earlier lawful processing. Send requests to the controller\u2019s email. Erasure is not absolute, for example where the law requires records to be retained.<\/p>\n\n\n\n You may complain to the President of the Polish Personal Data Protection Office (UODO)<\/a> or another competent supervisory authority.<\/p>\n\n\n\n Cookies and similar technologies enable the cart and sign-in features and remember your chosen language, currency and privacy settings.<\/p>\n\n\n\n Necessary technologies are required for the store to work. You can accept, reject or choose other categories separately in the cookie panel. Refusing optional cookies does not prevent you from shopping.<\/p>\n\n\n\n You can change your choice at any time by clicking \u201cCookie settings\u201d in the footer. We remember your choice for 90 days; after that, we will ask you to choose again on your next visit.<\/p>\n\n\n\n Google Analytics runs only after you consent to analytics. You can withdraw your consent at any time in the cookie panel. Advertising pixels remain disabled.<\/p>\n\n\n\n The policy must reflect services actually used by the store. Adding providers, analytics or marketing requires updating the information and legal bases before activation.<\/p>\n\n\n\n This policy takes effect on 31 October 2026 and applies to the pantofle.com store. Related documents: Store terms<\/a> and Returns and complaints<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" 1. Controller and contact The controller of personal data relating to customers and people contacting pantofle.com is Jan Ligas, a sole trader operating as Ligas Jan P.P.H.U. JANEX, Polish tax number (NIP) 7352208200, os. Stach\u00f3wka 226E, 34-451 Tylmanowa, Poland. Data enquiries: sklep@pantofle.com, telephone +48 883 244 059. JANEX has not appointed a data protection officer. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2503","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/pages\/2503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/comments?post=2503"}],"version-history":[{"count":5,"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/pages\/2503\/revisions"}],"predecessor-version":[{"id":2614,"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/pages\/2503\/revisions\/2614"}],"wp:attachment":[{"href":"https:\/\/pantofle.com\/en\/wp-json\/wp\/v2\/media?parent=2503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}2. Data we receive<\/h2>\n\n\n\n
3. Purposes and legal bases<\/h2>\n\n\n\n
4. Recipients and service providers<\/h2>\n\n\n\n
5. Transfers outside the European Economic Area<\/h2>\n\n\n\n
6. Retention<\/h2>\n\n\n\n
7. Your rights<\/h2>\n\n\n\n
8. Cookies and similar technologies<\/h2>\n\n\n\n
9. Updates and version<\/h2>\n\n\n\n